IMPORTANT INFORMATION

Currently Equine Country New Zealand will only ship to addresses within New Zealand, including outer islands. We do not ship internationally.

For the majority of orders we have a flat rate $5.80 shipping fee, $10.90 for rural addresses, and outer islands. For bulky items additional fees may apply. As courier companies do not ship to PO boxes we recommend you provide either a residential or commercial shipping address when placing online orders.

In most circumstances your order will be dispatched from our store in Te Aroha. Most courier companies charge based on weight or size, generally what is bigger. Just in case we have run out of the size or product that you want and if we have to send your order directly from supplier we’ll pay any additional freight cost. If you’re ordering more than 1 item and the combined weight (or size equivalent) is more than 25kg. we reserve the right to charge additional freight. From time to time we might offer freight specials, or even free freight. These offers will also be based on 20kg.